Last updated: 12 October 2026
This Privacy Policy explains how Britex Digital LTD (“Britex Digital”, “we”, “us”) collects, uses and protects your personal data when you visit britexdigital.co.uk or contact us. We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
1. Who we are
Britex Digital LTD is a company registered in the United Kingdom. Our address is 20 Ridge Row, Burnley, United Kingdom. We are the data controller for the personal data described in this policy. Contact: info@britexdigital.co.uk or +44 7544 320841.
2. The personal data we collect
- Contact and enquiry data – your name, email address, phone number, company name and the details of your project when you fill in our contact form, email or call us.
- Newsletter data – your email address if you subscribe to our newsletter.
- Client data – contact and billing details needed to deliver and invoice our services if you become a client.
- Technical and usage data – IP address, browser type, device information and pages visited, collected through server logs and, only with your consent, analytics cookies.
3. How and why we use your data (lawful bases)
- To respond to your enquiry and send you a quote – legitimate interests and steps prior to entering a contract.
- To deliver our services and manage our client relationship – performance of a contract.
- To send our newsletter and marketing emails – consent, which you can withdraw at any time using the unsubscribe link.
- To keep accounting and tax records – legal obligation.
- To keep our website secure and understand how it is used – legitimate interests, and consent where non-essential cookies are used.
4. Cookies
We use strictly necessary cookies to make our website work. We will only use analytics or marketing cookies (such as Google Analytics) if you agree to them through our cookie banner. You can change your choice at any time. For more detail, please see our Cookie Policy.
5. Who we share your data with
We do not sell your personal data. We share it only with trusted service providers who help us run our business, under contracts that require them to protect it, including our website host (Hostinger), email and newsletter providers, analytics providers (Google, only with your consent) and our accountants. We may also disclose data where required by law.
6. International transfers
Some of our providers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement / UK Addendum to the EU Standard Contractual Clauses.
7. How long we keep your data
- Enquiries that do not lead to a project: up to 12 months.
- Client and invoicing records: 6 years after the end of the financial year, as required by UK tax law.
- Newsletter subscribers: until you unsubscribe.
8. Your rights
Under UK GDPR you have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, contact us at info@britexdigital.co.uk. We will respond within one month.
9. Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.